Have a question?
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Phone: +1 510-991-5262
Operating Hours: Mon - Fri | 9.30 am - 5.30 pm (Central Time)
How long will it take to get my order?
Orders are processed within 24 hours of being received, excluding weekends. Usually, delivery can take 1 to 5 business days.
All our orders are shipped from our warehouse in our network of US warehouses in St. Peters, MO / Sparks, NV / Moreland, GA or Carlisle, PA with partnered courier companies such as USPS, DHL & FedEx. It's important to note that these are estimated delivery times and are not guaranteed.
Is my order shipped from the US?
Yes, all our orders are shipped from our our network of US warehouses in St. Peters, MO / Sparks, NV / Moreland, GA or Carlisle, PA with partnered courier companies such as USPS, DHL & FedEx.
Do you ship overseas?
We have dedicated online stores for the United States, the United Kingdom, Canada, and Australia. This means that no matter which of these locations you're in, you can shop on your local online store for the fastest shipping times and the best prices.
How do I return my order?
Please check our return policy here. Follow the steps mentioned and get in touch with us to process your request further.
Do I have to pay for returns?
We offer free returns. If, for any reason, you are not satisfied with your purchase, you may return the item(s) within 30 days of receiving your order. Please ensure the items are in their original condition, unused and with all original packaging and intact. Please take a look at our full return policy here to initiate a return.