FAQ

Orders and Deliveries

We ship all our US orders from our warehouses in Missouri. Some of our delivery partners are USPS, Fedex, UPS and DHL.

We offer Standard and Express delivery options at checkout.

We will always do our best to change or cancel orders prior to shipping. If you want to change or cancel your order, please email our support team with the details as soon as possible at

support@journeyofficial.com

After placing the order, you will receive a conformation email with all the required tracking details. Should you not receive the email please contact us on

support@journeyofficial.com

We accept all major credit and debit cards including Master card, Visa and American Express. You can choose to pay via express checkout options including PayPal, ShopPay, GPay and ApplePay. * Please note that payment modes are subject to change and will be updated on the site from time to time

You are currently shopping on our US Store!

To shop on our UK store CLICK HERE

To shop on our Australian store CLICK HERE

To shop from anywhere else in the world  CLICK HERE

If you like a product that is out of stock on our website, please email us at sales@journeyofficial.com with the product details and we we will notify you once it is back in stock.

Returns

Refer to our detailed Return & Refund Policy HERE

Technical Info

Refer to our detailed guide HERE

STILL HAVE ANY QUESTIONS?

Write to us and we will do our best to reply back promptly.

support@journeyofficial.com