Q. What are the advantages of Qi2 wireless phone charging?
A. Qi2 enables fast (up to 15W), efficient, and secure magnetic wireless charging for Qi2-enabled phones.
Q. Will this charger work if my phone isn’t Qi2-enabled?
A. Qi2 is backwards compatible, which means you can charge an older Qi Android phone or MagSafe iPhone on a Qi2 charger – but your phone will only charge at the charging standard speeds it’s enabled for. For Qi-supporting phones that lack magnets, you can add the included magnetic ring for MagSafe-compatible charging.
Q. Does it work with a phone case?
A. The charger works with MagSafe-compatible phone cases only. Also ensure your phone case is less than 2mm thick.
Q. What if my phone case isn’t MagSafe-compatible?
A. Attach the included magnetic compatibility ring to the back of your phone case to make it MagSafe-compatible.
Q. Is it normal for my phone or the charger to feel warm while charging?
A. A slight increase in temperature is normal during wireless charging. The charger is designed to operate safely within wireless charging standards.
Q. What power source should I use for best charging performance?
A. A USB-C vehicle charger with an output of 20W or higher supports stable wireless charging.
Q. I drive on bumpy roads. Will my phone stay in place?
A. EXPRESS features powerful magnets intended for maximum stability during driving.
Q. Is EXPRESS (Gen 2) compatible with the iPhone 18 Pro, iPhone 18 Pro Max, and iPhone Duo?
A. Yes, EXPRESS's Qi2-certified magnetic mount supports iPhone 18 Pro, iPhone 18 Pro Max, and iPhone Duo, along with all other Qi2/MagSafe-enabled phones.